Another (probable) Newbie

[pessling]

SMC are a hard bunch, for the heater hose you would be better of fitting it yourself. they wouldn't even check to see if the fuel clip had been put on mine when i asked them. As i extended my warrenty with them i've been taking it to them for the oil services and doing the other little things myself, diff oil, air filter, pollen etc

[JulesV]

Thanks for the replies.

Martin, which car did you end up buying? Also are your comments regarding the warranty specific to the SMC warranty?

I have just noticed that another two have just appeared on Autotrader. Incidentally the one being offered by Continental Cars is VIN No 470 which will be familiar to many on here......

[Womble]

Thanks for the replies.

Martin, which car did you end up buying? Also are your comments regarding the warranty specific to the SMC warranty?

I have just noticed that another two have just appeared on Autotrader. Incidentally the one being offered by Continental Cars is VIN No 470 which will be familiar to many on here......

The SMC warranty is pretty good. They paid out with no quibbles for a new alternator for me.

[Martin Warner]

I have no experience of SMC's warranties but I have had some really stupid experiences with others in the past. If SMC handle their own warranties then you can at least negotiate. Some dealers lay the warranty off to an insurance policy. I once had a refusal to pay out because I had gone 200 miles over on a service. Hence my scepticism.

Martin

[pessling]

As said the warrenty offered by SMC is good, i know i said about the fuel clip there answer was more if you break down then we will do it? But i have had other things like tracking down under warrenty etc.

[JulesV]

They are trying to say that they can only put a 1 year SMC warranty on it followed by a 2 year insurance backed warranty. I have refused this so will continue to wait.

[Phil]

They are trying to say that they can only put a 1 year SMC warranty on it followed by a 2 year insurance backed warranty. I have refused this so will continue to wait.

I thought that was standard, although I have no experience of SMC, really.
A 2 year insurance company warranty would cost up to £4-500. I had no problem with mine and had the diff replaced.

[pessling]

thats what i have, after the smc one ran out, i got another 2year one from them which could well be the 2year insurance backed one. not sure how much i paid for extended it tho. was last summer that i extended it

[Mike H]

I only got 12months from SMC. Purchased a further 3 years from warranty direct.

[JulesV]

I only got 12months from SMC. Purchased a further 3 years from warranty direct.

Did you have to make any claims and did they pay up without too much hassle?